1. DELIVERY OF THE PRODUCTS

1.1 Deliveries will take place from Monday to Friday, within 3 (three) to 5 (five) business days (dependant on stock availability and where you reside within the republic of South Africa) from completion of check-out and/or successful payment on the DUO website, depending on the availability of the Customer.
1.2 We can ship to any physical address countrywide within South Africa; unfortunately, we can't ship to Post Office boxes.
1.3 No deliveries will be made on public holidays or during weekends. Orders placed on weekends or holidays are processed the following business day.
1.4 Should the customer's address change after the product was ordered, it is solely the customer’s responsibility to inform the DUO customer care team of their new address prior to dispatch of the order.
1.5 Should the delivery be unsuccessful due to the customers availability; the order shall be cancelled and returned to the warehouse. The customer’s online account shall be credited with the purchase price of the product less the delivery fee charged or a replacement Product of similar value shall be issued at DUO’s discretion.

NB: Please read these terms and conditions carefully.

We kindly ask that you familiarize yourself with our DELIVERY TERMS AND
CONDITIONS when making a purchase through the DUO Website. Please note that
these terms are subject to occasional changes, which will be communicated to
you by posting updates on our website. Your understanding and cooperation are
greatly appreciated. Thank you for your understanding.