Technical
Pairing with your device
Press the power button 3 times until the light flashes blue and you hear a tone. Navigate to Bluetooth settings on your phone and make sure your Bluetooth is on and phone is discoverable. DUO Fusion will appear on the list of available devices. This may take a few moments. Select and enjoy.
Technical
Splitting
Grasp the speakers firmly with both hands on either side of the central seam. Gently, but with firm pressure, twist them apart by moving your hands in opposite directions.
Other frequently asked questions
Topics below
SPLASH PROOF VS WATER PROOF?
What is the difference between splash proof and water proof?
Electronics that are splash proof are safe for splashes or rain but are not waterproof. Our Fusion speaker is splash proof, this means that it is “water-resistant”. Do not place the speaker in the pool or bath or directly in water, this may result in permanent damage to your product.
WHERE CAN I BUY DUO PRODUCTS?
Where can I buy DUO products?
Our products are available online, from this website and select partners. Contact us to find out more.
BLUETOOTH QUERIES
How do I pair and unpair devices?
Make sure both speakers are turned on, and press the power button 3 times on each speaker.
When the speakers are successfully paired or unpaired, you will hear a tone. This means that they are connected to each other.
You can then pair the Bluetooth to your device (e.g., smartphone, tablet, or computer).
I THINK SOMETHING IS WRONG
My product is faulty, what do I do?
Please contact us here
I HAVE A QUESTION THAT'S NOT LISTED HERE
How can I get in touch?
You can contact us using the form on our contact page or contact the DUO customer care team via our call centre on 011 236 7821 or via email at queries@duotech.co.za